Privacy Policy

This Privacy Policy explains how VISIO INVENTUM, Sole Proprietorship for Computer Programming, owned by Mario Salai, Matije Gupca 74, 31300 Beli Manastir, Republic of Croatia, VAT ID: 08327238567 ("we" or "the company") collects, uses, stores, and protects the personal data of users of the TeamControl application and the teamcontrol.pro website.

Your privacy is important to us, and we are committed to protecting the personal data you share with us. This policy explains what rights you have concerning your data and how to exercise those rights.

For any complaints, requests, or inquiries, you can contact us at: support@teamcontrol.pro

1. Data We Collect

We collect the following types of personal data about users:

  • Basic identification data: name, surname, email address, physical address, which we collect to process orders, fulfill contractual obligations, and communicate with users.
  • Payment data: Payments are processed via a third-party payment provider (Stripe). We do not store or process sensitive payment information; all sensitive data is processed directly by Stripe, which is PCI DSS-compliant.
  • Technical data: IP addresses, browser information, operating system details, and other information that helps analyze and improve application performance.

2. How and Why We Use Collected Data

We use your data to provide a better user experience, optimize application functionality, and ensure secure transactions. Specific purposes for using the data include:

  • Order processing and payment execution: Customer data is needed to confirm orders and annual subscriptions and to complete transactions through Stripe.
  • Technical support: Your contact information is used to provide support and respond to inquiries.
  • Analytics and service improvement: Technical data is used to monitor application performance and identify opportunities for improvement.

3. Sharing Data with Third Parties

  • Payment service providers (Stripe): Data required for payment processing is shared with Stripe, which is certified for secure data processing under PCI DSS standards.
  • Legal compliance: We may share your data with regulatory authorities when legally required, for example, in response to requests from government or judicial bodies.

4. Your Rights under GDPR

In accordance with the General Data Protection Regulation (GDPR), users from the European Union have the following rights concerning their personal data:

  • Right of access: You may request access to the data we collect and process about you.
  • Right to rectification: You have the right to request corrections to inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): You may request deletion of your data, provided it is not necessary for providing the service or there is no legal basis for processing it further.
  • Right to restrict processing: You have the right to request temporary restriction of your data processing.
  • Right to data portability: You may request a copy of your data in a standard format or its transfer to another service provider.
  • Right to object: You have the right to object to data processing in certain cases.

To exercise any of your rights, please contact us via email at support@teamcontrol.pro.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Stripe, as our payment service provider, adheres to high-security standards for processing sensitive payment data.

6. Data Storage and Retention Period

Your data is stored only as long as necessary to fulfill the purposes for which it was collected or as required by law. Personal data related to billing and transactions is retained in accordance with legal accounting and tax obligations.

7. Cookies

Our website uses cookies to improve the user experience and analyze traffic. Cookies enable the collection of technical data but do not collect personal information that could identify the user.

Users can adjust cookie settings through their browser.

8. Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in data processing practices or legal requirements.

  • Notice of changes: Users will be informed of any significant changes via notice on the website or email.
  • Acceptance of changes: By continuing to use our services after changes are posted, you agree to the revised Privacy Policy.

9. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please feel free to contact us via email at: support@teamcontrol.pro

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