Terms of Service

These Terms of Service ("Terms" or "TOS") govern the use of the TeamControl application and the teamcontrol.pro website. By using our website or downloading the TeamControl application, you agree to all terms set forth in this document. If you do not agree with these terms, please refrain from using our website or application.

The TeamControl application is developed and distributed by VISIO INVENTUM, Sole Proprietorship for Computer Programming, owned by Mario Salai, Matije Gupca 74, 31300 Beli Manastir, Republic of Croatia, VAT ID: 08327238567.

For all complaints, requests, and inquiries, you can contact us at support@teamcontrol.pro.

1. Definitions

"User" refers to any person accessing the website or using the TeamControl application.
"Service" refers to the TeamControl application and all functionalities available via the teamcontrol.pro website.
"Company" or "We" refers to VISIO INVENTUM, Sole Proprietorship for Computer Programming.

2. Licensing and Use

Users are granted a license to use the TeamControl application under the following terms:

  • License type: The license is sold on an annual basis and applies to the number of computers within the user's network. The license must be renewed each year to continue using the application.
  • Application use: TeamControl may only be used for the administration and management of computers within the user’s local network. Each license is valid only for the number of computers for which it was purchased.
  • Prohibitions: Users may not reverse engineer, decompile, resell, share, or otherwise misuse the license or engage in any activity that compromises the integrity of the application or violates applicable laws.

3. Trial Version

TeamControl offers a trial version of the application, allowing users to experience the complete set of features for free before purchasing a license:

  • Trial period: The trial version provides full access to all application features for 30 days from the installation date.
  • Restrictions: The trial is intended for testing purposes only and must not be used for any other purpose. Misuse of the trial version is prohibited.
  • After the 30-day trial period ends, users can purchase a license to continue using the application without interruption.

4. User Rights and Responsibilities

Users are responsible for complying with all rules and conditions of the TeamControl service:

  • Data security: Users are responsible for the security of their data and should ensure regular data backups.
  • Compliance with laws: The use of the application must comply with all applicable laws and regulations. Users are prohibited from using the application for illegal purposes.

5. Data Collection and Usage

TeamControl collects certain data to ensure the smooth operation of the service and payment processing:

  • Types of data: We collect basic customer information (name, surname, email address, physical address) required to process orders, fulfill contractual obligations, and provide support.
  • Payment information: Payments are processed through a third-party service provider (Stripe), which collects and processes sensitive payment information. TeamControl does not store or have access to users' credit or debit card numbers. Stripe, as a payment provider, is certified under the PCI DSS standards for data security.
  • Consent for third-party services: By using payment services on our website, you agree to the processing of your data by Stripe for the purpose of transaction processing.
  • Use of data: Customer data is used solely for order processing, providing technical support, and improving service quality.

6. GDPR Compliance

TeamControl complies with the General Data Protection Regulation (GDPR) of the European Union:

  • User rights: Users have the right to access, correct, restrict processing, transfer, and delete their personal data.
  • Data deletion requests: To request access, modification, or deletion of personal data, please contact us at support@teamcontrol.pro.
  • Data protection: All collected data is protected by appropriate security measures to ensure user privacy in accordance with GDPR standards.

7. Privacy and Data Security

TeamControl takes user data privacy seriously and ensures the following:

  • Privacy protection: All data collected through the application and website is safeguarded by appropriate security measures.
  • Access and deletion of data: Users have the right to access their data and may request the deletion of personal data by contacting TeamControl support.

8. Pricing, Payments, and Refunds

The use of the TeamControl application is subject to an annual fee:

  • Payment: License fees are determined based on the number of computers. Payments are made in advance on an annual basis via Stripe. Licenses may be renewed upon the expiration of the current term.
  • Refund policy: Refunds are not available, except in cases of technical issues that prevent the application from functioning properly, as determined solely by TeamControl support. Any request for a refund must be submitted in writing.

9. Liability and Limitation of Liability

TeamControl is not liable for any losses or damages arising from the use of the application:

  • Technical issues: TeamControl is not responsible for any technical issues or data loss that may occur as a result of using the application.
  • Stripe transactions: TeamControl is not liable for any problems or losses that may result from technical issues with the Stripe platform.
  • Disclaimer of warranties: All functionalities of the application are provided "as-is," with no warranty that the application will be error-free or compatible with all devices or networks at all times.

10. Termination of Service and Agreement

Users and TeamControl have the right to terminate the agreement:

  • User rights: Users may discontinue using the application at any time. By discontinuing the service, users are not entitled to a refund for any already-paid fees.
  • Company rights: TeamControl reserves the right to unilaterally terminate the agreement with users who violate these terms or use the application in a manner that compromises service integrity.

11. Updating the Terms of Service

TeamControl reserves the right to modify and update these Terms of Service:

  • Notice of changes: Users will be notified of any significant changes to these terms via notice on the website or email, and will have the opportunity to review the new terms before continuing use.
  • Acceptance of changes: By continuing to use the application after changes are made, users agree to the updated Terms of Service.

12. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the Republic of Croatia:

  • Jurisdiction: Any legal proceedings related to these terms shall be governed by the laws of the Republic of Croatia.
  • Dispute resolution: All disputes related to these terms or the use of the application shall first be attempted to be resolved amicably. If amicable resolution is not possible, disputes will be resolved in the competent court in the Republic of Croatia.

Contact Us

For any questions, requests, complaints, or inquiries, please contact us via email at support@teamcontrol.pro.

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